Returns & Exchanges
At Youtooz, we want to ensure you are completely satisfied with your limited edition apparel and collectibles. We offer a 30-day return window for items in their original, unopened packaging to maintain the integrity of your collection.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the item in its original box with all protective inserts to prevent damage during transit, as we cannot accept returns for dented or worn collectibles.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.
- 4.Receive Your Refund
Once our warehouse inspects the item for authenticity and condition, we will issue a full refund to your original payment method within 5-7 business days.
